Privacy Pledge
We employ the latest 128-bit encryption technology in all areas of the site which require you to provide your personal or account information. These include online ordering, insurance forms, and most contest forms. This is done to protect you from unauthorized use of the information you are sending to our server. To make sure you have the latest security features on your browser, download and install the latest version of Microsoft Internet Explorer or Firefox or Netscape Communicator.
We respect your privacy.
Rest assured, we will never sell any of your personal information to 3rd party marketing organizations. This is true with the information we gather from our web site as well as through confidential medical and insurance records.
We use, not abuse, cookies.
MentorCatheter.com uses cookies to enhance your shopping and browsing experience. The text in our cookie, by itself, only tells us that you have visited our site before. It does not store any personal information such as your e-mail address, street address or phone number.
Important Message to All Our Customers effective April 2, 2009
PRIVACY NOTICE Version 1.1 - April 2, 2009
Keeping your personal information confidential is a top priority for all our employees. This Notice, which is required by state and federal law, explains our Privacy Policy.
- We will safeguard, according to strict standards of security and confidentiality, nonpublic, personal information our customers or representatives of our customers share with us. "Nonpublic, personal information," for example, would include such information as your name, address, telephone number, social security number, date of birth, Website usage either online or on applications and other forms, and medical information. We will maintain safeguards, physical and electronic, to protect that information. We will conduct our business in a manner that keeps personal customer information secure.
- We will limit the collection and use of customer information to the minimum we require
to deliver superior service and to administer our business. We collect personal information
about customers from the following sources:
- From your inquiries to us via phone, facsimile, Email, mail courier, or our Website;
- From your transactions with us, our web-affiliates or others; and
- From your transactions with non-affiliated third parties.
- It is our policy that only authorized employees who need to know your personal information will access and use it. We may contact you regarding fund solicitation, sales, or product deliveries. Our employees who violate our Privacy Policies are subject to the disciplinary process.
- It is our policy that we will not share personal customer information (either current or former customers), outside our company for any purpose other than to facilitate payment for services rendered either to the customers' insurance companies or to collection agencies, unless the disclosure has been authorized by the customer or is permitted or required by law.
- Whenever we retain other organizations to provide support services , we will require them to protect customers' personal information.
- All unsolicited suggestions, ideas, information or other submissions that are disclosed or communicated to us through the web site or via email shall become and remain our property exclusively.
- To help us keep your customer information up-to-date and accurate, please contact us if there is any change in your personal information.
- When necessary, we will review and revise our Privacy Policies to protect customer information.
- You can decide if you want to limit how we share personal information about you with unaffiliated third parties. If you do not want us to share your personal information or you would like to amend your personal information, telephone us at 1-800-861-3211 .

External Catheters